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SHOCK THERAPY Pty Ltd - Suite Relations - Professonal Business Training Consultant, improving business communication skills with staff training and group resources.

   
 


Welcome to the Suite Relations website! Here you’ll find foundational information about us, information that applies no matter what we do. For more detailed information, please contact us & see our blog. It includes updates, resources, new opportunities & testimonials. As well as message boards for both current and past clients and participants and new programs we are releasing.

Improving yourself will see you advance and excel in all that you do… It’s an investment in people, our greatest resource...
Care for them and they will care for you

Often the messages we are trying to portray to someone or train them in falls on deaf ears as their own personal limitations inhibits their capacity to absorb and understand our communication

It all starts with the individual, ask yourself what is it I want this person to do & what is it they’re capable of at this moment in time? It’s the old saying of horses for courses, its people and personalities… Do I make the face of my business (say at reception) a shy, introverted quiet/poor communicator?

Understanding your customer is the key to generating repeat and referral business and this is what keeps your bottom line healthy. Yet in order to understand others your people first need to understand themselves

Most people are happy or would prefer to remain to themselves, to stay in their comfort zone and in many cases this equates to being unchallenged, which in turn leads to stagnation and mediocrity. If this is allowed to happen in your workplace, in your business, then the results will speak for themselves

Effective communication skills are vitally important in creating a rapport with other people and your client base. “People may not remember what you say but they will remember how you make them feel” What’s more you just might find yourself enjoying your newfound skills and the community it brings

The Suite Relations Advantage

Rather than attempting to apply a static, set package to your needs, our extensive suite of training tools, processes, materials, programs, modules and modes of delivery enable us to effectively work with you to understand your business needs, people challenges and goals to develop a realistic intervention to bring about success

Our A,B,C Approach ensures that our work together is resource, money and time effective, yielding the best possible results, utilising the best possible Suite elements.

Drawn form a number of empirically tested behavioural sciences and group work theories, the ABC Approach is an organic engagement, planning, implementation and reflection process comprising the following –

  1. Analysis & Assessment – working in partnership, this stage involves developing an understanding of your organisational culture, any issues and presenting symptoms, available resources and intervention/engagement parameters
  2. Blueprint for Change – Based on the emerging analysis, we develop a ‘Blueprint for Change’ for your consideration. In considering our core recommendations, you will also have the added opportunity to input and peruse the relevant ‘suite’ of modules available for implementation
  3. Change Implementation – This phase sees the working out of the agreed blueprint. Our facilitators work with your people in implementing the programme suite. As this process can be incredibly challenging for many there are a range of support mechanism we can provide to aid in transition. This may include one-on-one support, counselling support, or ongoing group work facilitation

Relations refer to what Suite Relations is all about – relationship. This includes relationship between people, between a person and their personality, personality and role, individuals and their organisation and people and the organisational vision. Regardless of theme or topic, each of our programs aims to work through the following relationship - awareness stages:

With each stage bringing you and your business closer to its full potential and its ultimate success while exploring the human side of enterprise.

The Suite Talkers Program

In recognising the real logistical difficulties and time constraints we are faced within this day and age, we have developed the SuiteTalker program. This single session approach aims at adopting gems of communication principles and integrating them into a one-off energetic, fun workshop designed to unlock your communicative potential. Based on the ideology of brief therapy it is solution focused, offering a range of communicative tools for participants to take away and implement in their own application. An inexpensive and time efficient alternative to advancing yourself and your business, you won’t be disappointed!

 

Suite Partners

“Suite” Partners is a network of businesses and individuals who have expressed interest in collaborating with Suite Relations in a variety of different ways:

Are you a freelance trainer, educator, therapist, facilitator or writer?
Suite Relations often collaborate with other providers on a sub contracting basis in order to maximise networking and provide our clients with trainers possessing specific skills and experience required for their given needs

Are you a personnel development firm looking to broaden its clientele/client variety?
Suite Relations offer tender opportunities for times where certain expertise is required, or where the introduction of a secondary party would prove beneficial

Are you an in-house, client employed training provider?
You may be a full time training provider based within our client’s organisation and looking for some fresh ideas, approaches and processes. We can help you with assessing your organisation or training target’s needs, as well as assistance in training design and delivery

Are you an administrator or manager of a retreat, conference or function venue?
Our clients vary in training venue preference – some prefer training to be conducted on site, on the so-called ‘frontline’, others prefer to take their people to a new environment. We’d like to hear from different venues who are interested in forming package deal partnerships to benefit our clients and promote venue business

See our Blog for updates on the latest developments and opportunities for collaboration.

 

Contact Details:

 

 

Contact: Client Manager
Phone: 03 9876 9977
Facsimile: 03 8725 9005
Mobile: 0419 590 139
Email: energy@shocktherapy.com.au
Address: Suite 1 / 178 Mount Dandenong Rd
Ringwood East, Victoria 3135
An affiliate of Shock Therapy Pty Ltd


Senior Suite Associates:
Our core team of Senior Suite Associates is enriched by a network of other Suite Associates from a range of sectors, including freelance facilitators, educators, trainers, researchers, and ‘helping’ professionals such as personal coaches and therapists from a range of disciplines.

Together, our overall Suite Associate network ensures the right people with the right expertise are available to work with your organisation.
 

suite talker, suite relations, human resorces, improving relationships, improving communication skills in business, personal development programs, counselling, ongoing group work facilitation,Agnes Lichtor,staff training
Copyright 2007 Shock Therapy P/L

Victoria